Privacy Policy

1. Introduction

At Latitude9teen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following information:

Name, email address, phone number
Shipping and billing address
Payment details (processed securely via third-party gateways)
Order history and preferences
Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates and support requests
Improve website functionality and user experience
Send updates, offers, or marketing communication (only if opted in)

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared with:

Payment gateways (for secure transactions)
Shipping/logistics partners
Service providers (hosting, analytics)

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies to enhance your browsing experience and analyze website traffic.

7. Your Rights

You may:

Request access to your data
Request correction or deletion
Opt out of marketing communications

8. Changes to Policy

We may update this policy from time to time. Updates will be posted on this page.

9. Contact

For any privacy-related queries:

📧 support@latitude9teen.com

1. Overview

By accessing and using this website, you agree to comply with these Terms & Conditions.

2. Products & Usage

All products are intended for external use only.
Results may vary depending on individual skin type.
We recommend a patch test before use.

3. Pricing & Payments

All prices are listed in INR.
We reserve the right to update pricing without prior notice.
Payments are processed securely via third-party gateways.

4. Orders

Orders are confirmed only after successful payment.
We reserve the right to cancel or refuse any order if required.

5. Shipping

Orders are typically processed within 1–2 business days.
Delivery timelines may vary depending on location.

6. Returns & Exchanges

Exchanges are allowed only for damaged, defective, or incorrect products.
Issues must be reported within 3 days of delivery.
A package opening video is required for claims.
Refunds are not provided.

7. Intellectual Property

All content on this website (text, images, branding) is the property of Latitude9teen and may not be used without permission.

8. Limitation of Liability

We are not liable for:

Misuse of products
Delays caused by logistics partners
Any indirect damages arising from product use

9. Governing Law

These terms are governed by the laws of India.

Jurisdiction: Pune, Maharashtra

10. Contact

📧 support@latitude9teen.com